Customers express gratitude for great customer service

In the modernized business culture environment, companies give equal importance to provide exceptional customer experience to its customers apart from good product and services. As businesses continue to flourish by offering a good range of products and services to the customers, boosting them to stick with the brand is equally imperative and needs a strong […]

Brands Working towards Improving Customer Loyalty 

In the highly competitive market, the urge to improve business operations remains in demand. Apart from business offerings, entrepreneurs and business owners give extra weightage to customers’ preferences in order to provide exceptional customer service.    The ultimate goal of any business is to retain the existing customer database and introduce offers related to referral […]

Happy Customers are Sharing How Brands are Helping Them Even During COVID-19

Coronavirus, social distancing, and staying home has impacted customers and businesses equally. While customers are relying on the businesses to meet their demands during the crisis, businesses are finding it hard to meet the needs due to supply chain issues, remote working staff, and economic dents.   While the craziness is here to stay for […]

How The Recent Crisis has Called for the Rise of Telemedicine and Remote Care

With coronavirus cases growing exponentially in the U.S. and our healthcare staff tackling and taking care of the most affected, Telemedicine has risen up as the unsung hero of the hour. Telemedicine or remote care has emerged as a vital way through which patients can consult with their doctors remotely, keeping the patients as well […]

People Turn to Stress Management Apps Amid Chaos

The coronavirus situation in the US has escalated quickly in the past few days, leaving many people on edge. With most of us limited to confined spaces, and some of us isolated from our social circles, staying mentally healthy is more important than ever.    With nowhere to go, people are turning towards virtual therapy […]

Popular Airline Service Set an Example of Unprecedented Customer Service

Standing up to customers’ expectations can be really tough, especially when the times are bad and you know you might incur losses for maintaining good-will and offering great customer experiences. But times like these are testing phases. How far you, as a brand, go to keep your customers happy makes or breaks your business in […]