In the modernized business culture environment, companies give equal importance to provide exceptional customer experience to its customers apart from good product and services. As businesses continue to flourish by offering a good range of products and services to the customers, boosting them to stick with the brand is equally imperative and needs a strong customer valuation strategy.
This is not limited to a certain period or situation, of course. Once the customer is satisfied with the brand’s approachability of offerings, customers naturally get attracted and express an overwhelming amount of expression of gratitude towards brands and their employees.
The following tweets prove how employees can go way far to satisfy customers’ needs and people are actually taking it as a good gesture. Let us take a look at those.
You always get recognized by the customer whom you have ever helped at any point in time. The below tweet is the finest example of it.
Ms. Bettye received this delivery for her great customer service from a customer she helped!!! Thank you Bettye, D70 Specialist. #8537 pic.twitter.com/EnkpT7NjxJ
— Latanya (@Latanya64564285) March 22, 2020
What a wonderful expression of gratitude for maintaining food sections, helpfulness shown by staff members. And the list doesn’t stop.
Fantastic customer service this AM.@Costco Brookhaven set limits on critical items, great crowd control, great selection of meats and frozen foods, helpful staff@Publix Brookhaven well stocked and great crew working with smiles
It is greatly appreciated
— John Kincade (@JohnKincade) March 21, 2020
This hotel accommodated the request made by Mike Needham to cancel the booking for April due to the tense situation of COVID-19. He made sure the customer service was appreciated on social media.
Big shout out to @premierinn for allowing me to cancel a non flex booking for April due to the covid-19 epidemic. Really is a great company to deal with, i will be re-booking when all this madness subsides. Customer service at it's best. Thank you.
— Mike Needham (@mikeneedham1958) March 21, 2020
Businesses are bound to go through the phases of profit and loss, however, the way the customer has experienced the brand’s services lasts forever. This also allows customers to return to the same brand over and over again.