B2B Customer Engagement

Boost B2B customer loyalty when you use CX360 by NextBee to quickly engage your B2B customers by boosting recognition of their value, rewarding positive efforts and making it fun to be a part of your brand’s culture.

68%

Of B2B customers are
lost because of perceived
apathy, not mistakes

70%

Of B2B customers reported
that customer support & brand
interaction made them feel valued

48%

Of B2B customers reported
that increased touchpoints
boosted loyalty for a brand

Boost Satisfaction and Loyalty Levels

Boost loyalty with community building modules such as social sharing, badges, curated customer generated content, and more. B2B customer engagement can be easily setup & is flexible when you use CX360 by NextBee. You can define rules and incorporate game features to boost activity, reward and recognize customers, and track the progress of your engagement efforts. All of this works together to reduce B2B customer turnover, motivate positive behaviors, and boost a feeling of community.

Create B2B Advocates & Increase CRP Rates

Engage B2B customers and leverage them for advocacy for recruiting new customers to celebrate a company’s culture. Engaged B2B customers buy more often and become great ambassadors for your brand. Companies use CX360 to drive B2B customer engagement, reduce attrition, create referral opportunities, automate community building and ambassador  creation/onboarding processes through integration (LMS, CRM, etc.), and more.

Effective B2B Customer Engagement Starts with Proven Methods.

1
Recognition & Communication Modules
2
Exclusive B2B Customer Promotion & Incentives Modules
3
Community Building Gamification Modules
4
Incentivized Idea Suggestion & Feedback Modules

Easy to Setup & Flexible to Run

Easily define rules/goals and incorporate game features to boost customer activity, reward and recognize top B2B customers, and track progress.

Reduce Customer Churn, Boost Connections

Gamification helps customers stay connected with other brand fans, motivates customers with individual recognition, and encourages customers to interact with the brand and each other – which boosts retention.

Unlimited Rewards

Reward B2B customers for their continued loyalty by offering customer discounts and/or gift cards from either in-house or through nearly 200 vendor options.

Reduce Overhead with Commission Free Rewards

Flexible redemption rules can motivate users to redeem rewards and since we never take a commission on rewards, you save even more money.

Solve Your Customer Engagement Problems

Get Started with CX360 Today!

Align your company, your teams and your individual employees to foster a company culture that generates greater excellence.

Address

NextBee Corporation
155 Bovet Rd Suite 700
San Mateo, CA 94402

Call Us Now

1-800-547-1618

© 2020 NextBee Corporation. All rights reserved. NextBee and BuzzWidgets are trademarks of NextBee Corporation.

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Experience the success that in-depth data analysis can bring to your company.
Register for a Catalyst Account to get started and we’ll connect with you in the next 48 hours.

Let's Get Started

Step 2 - Schedule Appointment

Experience the success that in-depth data analysis can bring to your company.
Register for a CX360 Account to get started and we’ll connect with you in the next 48 hours.

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