Retail Customer Engagement
Boost Your Store Sales While Creating Higher Quality Customer Experiences when you quickly engage your retail customers with instant recognition, personalized rewards, and other gamification modules that make customers enjoy being a part of your brand.
Strategists believe engagement is important and impacts brand identity
Of Customer Turnover was a result of only one bad experiences.
Of retail customers reported that engagement influenced their shopping preferences.
Create A Fun Culture Easily
Boost loyalty with community building modules such as social sharing, badges, curated customer generated content, and more. Customer engagement can be easily setup & is flexible when you use CX360 by NextBee. You can define rules and incorporate game features to boost buying activity, reward and recognize customers, and track the progress of your engagement efforts. Thus reducing customer turnover, motivating return visits, and boosting a feeling of community.
Increase Customer Repeat Purchase Rate
From recruiting new customers to celebrating a company’s culture – engaged customers buy more often and become great ambassadors for your brand. Companies use CX360 to drive customer engagement, reduce attrition, create referral opportunities, automate community building and ambassador creation/onboarding processes through integration (POS, CRM, etc.), and more.
Effective Retail customer Engagement Starts with Proven Methods.
Easy to Setup & Flexible to Run
Easily define rules/goals and incorporate game features to boost customer activity, reward and recognize top retail customers, and track progress.
Reduce Turnover, Motivate, and Collaborate
Gamification helps customers stay connected with other brand fans, motivates customers with individual recognition, and encourages customers to interact with the brand and each other – which boosts retention.
Reward retail customers for their continued efforts by offering customer discounts and/or gift cards from either in-house or through nearly 200 vendor options.
Reduce Overhead with Commission Free Rewards
Flexible redemption rules can motivate users to redeem rewards and since we never take a commission on rewards, you save even more money.
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