Top Nextbee features that hotels can use to invite real time feedback

Nextbee is a customer engagement platform that offers a variety of features designed to help businesses connect with their customers and improve the overall customer experience. Here are some of the top Nextbee features that hotels can use to invite real-time feedback from their guests:   Automated surveys: Nextbee’s automated survey feature allows hotels to […]

The Human Touch: Balancing Automation and Personal Service in Hotel Check-in

As technology continues to revolutionize the hospitality industry, hotels face the challenge of striking the right balance between automation and personal service in the check-in process. While automation offers efficiency and convenience, maintaining a human touch is crucial for creating meaningful guest experiences. In this article, we explore the importance of balancing automation and personal […]

Contactless Check-in: Embracing the Future of Hospitality

The hospitality industry is undergoing a profound transformation as technology continues to reshape guest experiences. In particular, the concept of contactless check-in has gained significant momentum, driven by the need for enhanced safety and convenience. In this article, we delve into the world of contactless check-in, exploring its benefits, industry statistics, and insights from business […]

Personalization in Hotel Check-in: Creating a Memorable Arrival for Guests

The check-in process sets the tone for a guest’s entire hotel experience. In today’s competitive hospitality industry, providing a personalized and memorable arrival has become increasingly crucial. In this researched article, we explore the significance of personalization in hotel check-in and how it contributes to creating a lasting impression on guests. Supported by statistics and […]

The Power of Technology: Enhancing Hotel Guest Check-in Experience

The hotel check-in experience plays a critical role in shaping guest satisfaction and overall impression of a property. In today’s digital age, technology has become a powerful tool for hotels to streamline and enhance the check-in process. From online pre-check-in to mobile apps and self-service kiosks, this article explores the various ways in which technology […]

Streamlining Hotel Check-in: How to Reduce Wait Times and Improve Guest Satisfaction

The check-in process is a crucial touchpoint in the guest experience at hotels. It sets the tone for their stay and greatly influences their overall satisfaction. However, long wait times and inefficient procedures can lead to frustration and dissatisfaction among guests. In this article, we will explore the importance of streamlining hotel check-in and provide […]

Hospitality Business: 15 Proven Strategies To Retain Your Existing Customers

Let’s start by looking at some important data. According to a study conducted by the Harvard School of Business, increasing customer retention rates by just 5% can lead to a significant boost in profits, ranging from 25% to 90%.   This data is crucial for businesses in every industry, especially when it comes to creating […]

How to Start Holiday Promotions to Attract New Customers: Analyze What Industry Leaders are Doing

When the holiday season arrives, companies worldwide gear up with their unique holiday promotions to attract more customers.   Potential customers start receiving emails in their inbox, start getting promotional offers on social media, and even the customers can’t help but wonder if these programs are actually going to deliver on the promises made in […]

Offer Memorable Shopping Experience: Big Brands Edition

Providing an exceptional purchasing experience is the key to achieving high customer satisfaction levels. It is impossible to have brand advocates and positive word-of-mouth marketing without satisfied consumers.   Never underestimate the influence of consumers. By sharing their experiences online, they can create or destroy a brand.   Aside from that, they have numerous options […]

How to Motivate Customers to Share User-Generated Images

User-generated content (UGC) has become a powerful marketing tool, providing authentic and engaging content created by customers. Among various forms of UGC, user-generated images hold immense value for businesses. In this article, we will explore effective strategies to motivate customers to share user-generated images. We will delve into the psychological factors that drive participation, discuss […]