Cross-Channel Deployment
Collect feedback with customized surveys through links or QR code shared on email, SMS, or even through tablet right after check-in or during check-out.
3X easier to deploy
Personalized Messages
Automatically create a thread of personalized messages based on the booking history and shared experience details of your guests
Boost response rates by 57%
Surveys
Create several types of survey forms to collect feedback on their experiences during different stages and on different services, such as room decor, dining, spa treatment, and more.
47% improvement in operational efficiency
Push Notifications
Be notified immediately when a guest shares feedback, enabling you to take corrective measures upon receiving negative feedback.
7x increase in repeat bookings
Template Library
Choose from our vast repository of pre-designed templates that allow you to launch beautiful-looking survey pages within minutes.
100+ beautifully designed templates
Dashboard & Analytics
Keep your guests motivated at all times by encouraging them to complete challenges, achieve goals, and share referrals. Offer them the choice of rewards, while we handle fulfillment at 0% commission.
3x BETTER PROGRAM PERFORMANCE VISIBILITY
Unlimited Reward Options
Motivate your guests to share feedback, send referrals, and recommend your brand on online platforms with the choice of rewards, while we handle fulfillment at 0% commission.
Boost guest engagement by 69%
Staff Coaching Solution
Train your staff on how to handle guest complaints and tricky situations with our unique staff coaching module that lets you upload valuable training content, learning, and member assignment.
67% improvement in customer service
Built for Mobile
Responsive surveys can be launched instantly within your website or on your app. Reach out to them where they are most likely to respond.
Reach out to your guests 24×7