The recent COVID-19 pandemic outbreak has turned the world upside down. The crisis has put many businesses at stake, and the business owners are stranded as they are finding it difficult to acquire new customers. However, to keep the business operating, they are focusing on customer retention through engagement strategies.
Even though the world is under lockdown and almost everybody is at home, it’s quintessential to keep in touch with your customers. Mr. Adam Goyette (Vice President Marketing) shares some useful tips on how to retain existing customers during these unprecedented times.