Ecommerce has become increasingly popular in recent years, with more and more people choosing to buy their goods and services from the comfort of their own homes. However, with this convenience comes a number of challenges, one of which is the high rate of product returns. According to a recent study by the National Retail […]
Ecommerce Product Returns are a crucial part of the customer experience. They can be a source of frustration and inconvenience for customers, but they can also be a way to improve customer satisfaction and loyalty. There are a number of reasons why customers return products online. Some of the most common reasons include: The product […]
Ecommerce product returns are a costly problem for retailers. The average return rate for online retailers is 16.2%, which means that for every 100 items sold, 16.2 are returned. This can eat into profits and damage customer satisfaction. Fortunately, there are a number of ways to use data to reduce ecommerce product returns. By tracking […]
With the pandemic leading to an unprecedented surge in online shopping, e-commerce has become a major force in the retail industry. E-commerce online sales account for over 15% of total retail sales in the United States in 2021. However, e-commerce also comes with the challenge of managing product returns, which can have significant financial […]
Ecommerce has revolutionized the way people shop and has become an integral part of the retail industry. With ecommerce, customers can buy products from the comfort of their homes, without the need to visit physical stores. However, with ecommerce comes the challenge of handling product returns, which can be complicated and time-consuming. In this article, […]
The rise of online shopping has brought convenience to consumers worldwide, but it has also resulted in an increase in product returns. According to a report by Retail Dive, in 2020, retailers in the US saw an average return rate of 10.6% for online purchases, which is significantly higher than the 6-8% return rate for […]
Email marketing is one of the most effective ways to reach your target audience and drive sales. But if you want to get the most out of your email marketing campaigns, you need to focus on increasing your email click-through rate (CTR). A high CTR means that more people are opening your emails and […]
In the face of intense competition, customer engagement is one of the most essential activities your business should prioritize. Customers have the right to be selective when they purchase online, which is why you must engage them throughout the entire shopping process, from ordering to delivery and beyond. Consider instances in which your shopping […]
The e-commerce industry is expanding exponentially and growing larger every day. Even though most consumers are attracted to large eCommerce brands such as Amazon, eBay, Microsoft, Intel, and others, smaller businesses are able to maintain their market share thanks to the success of their loyalty programs. Before continuing on to “Examples of Loyalty […]
Customer loyalty is one of the most accessible solutions for today’s astute business owners; work smarter, not harder, to achieve your goals faster and construct a vast empire in no time. According to research, many online store proprietors are still unaware of how to implement and administer customer loyalty promotions. After integrating a […]
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Experience the success that in-depth data analysis can bring to your company.
Register for a Catalyst Account to get started and we’ll connect with you in the next 48 hours.
Experience the success that in-depth data analysis can bring to your company.
Register for a CX360 Account to get started and we’ll connect with you in the next 48 hours.
