Reactivate Cancelled Subscribers with a Transformative Approach based on PACE Methodology

Win back your customers with a smart platform that’s designed to reduce churn. Take the next leap with rewards automation and gamification tools. NextBee’s breakthrough PACE methodology has allowed us to shape the success of utility companies.
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NextBee: An Industry Leader

NextBee has worked with 300+ leading brands, including utility companies, to engage customer communities with the goal of creating positive experiences that improves reactivation rates by 47%.

Platform Driven by PACE Methodology

NextBee’s platform for utility companies is based on the PACE Methodology with four key driving pillars that ensure your program is Personalized, Adaptive, Controlled, and Exciting to your subscribers.
Personalized
Adaptive
Controlled
Exciting

Personalized

With NextBee’s platform for utility companies, you can create truly personalized customer experiences. Encourage dormant customers to reactivate subscriptions with rewards and offers that match their interests and preferences.
  • Multiple Reward Options
  • Real-Time Chat
  • Personalized Referrals
  • Recognition Tools

Adaptive

NextBee’s platform architecture allows you to adapt at the personal level. Seamlessly integrate with all major CRMs. Get detailed insights right on a customizable dashboard. Send automated personalized email campaigns, test rewards, or launch surveys to see what works and what doesn’t.
  • Advanced Segmentation
  • Customizable Dashboard
  • Intelligent Analytics
  • Personalized Discounts

Controlled

NextBee’s capabilities allow you to control program momentum and growth by offering targeted and timed incentives and rewards to encourage your customers to consistently build momentum. Create segments that allow you to always be trying, without the risk of testing new ideas on your entire base of customers.
  • Tiered Rewards Structure
  • Store Credits
  • e-Gift Cards
  • Auto-Upgrades

Exciting

Easily retain complete focus on reactivating lost customers. Develop, deploy, and test different incentives for each engagement point. Provide incentives that invoke an intrinsic value you share with your users.
  • VIP Club
  • Personalized Promotional Discounts
  • Instant Rewards Redemption
  • Special Bonus Credits

Achieve Your Business Goals

Reactivate Dormant Customers

Win back your customers with special bonus points, discounts, time-sensitive coupons, and incentives for reactivating canceled subscriptions.

Encourage Early Renewals

Increase the rate of early subscription renewals with tier upgrades, surprise rewards, push notifications, and discounts on additional or next subscriptions.

Get Performance Insights

Create personalized experiences and easily pull detailed renewal reports in rich-text format with the click of a button.

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                Experience the success that in-depth data analysis can bring to your company.
                Register for a Catalyst Account to get started and we’ll connect with you in the next 48 hours.

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