As the coronavirus increases the physical distance between customers and brands, brands notch up their efforts to bridge the gap in the current economic turmoil. Twin Zile’s Fashion, the exclusive range of fashion clothing, offered its customers free jackets to reward their loyalty.
Jacket by us 😍😍 pic.twitter.com/eCptyUVvWK
— Twin Zile's Fashion Alert (@ZileTwin) March 26, 2020
Such small acts of appreciation go a long way in making customers feel good and boosting their lifetime value. So, what are you doing to engage your customers?