Business Type

Retail Marketing Platform for Omnichannel Retailers

Unify online and in-store experiences with loyalty software and UGC management platform that work together across every channel. Enable seamless BOPIS journeys, consistent rewards, and cross-channel referrals that increase customer lifetime value whether shoppers buy online, in-store, or both.

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BOPIS Conversion

+35%

BOPIS Conversion

Cross-Channel Retention

+26%

Cross-Channel Retention

Returns Recovery Rate

+31%

Returns Recovery Rate

Unified Experience Score

4.7★

Unified Experience Score

Growth Framework

10 Proven Ways to Scale Retail Revenue

Key strategies that help omnichannel retailers grow faster with loyalty software, referrals, UGC and promotions.

Create a single loyalty points program that works seamlessly whether customers shop online or in-store. Points earned on the website can be redeemed for rewards in physical stores and vice versa, giving shoppers a consistent experience no matter where they buy.

Referral software and customer loyalty rewards solutions together power smooth BOPIS experiences. Customers can start a purchase online and complete it in-store, earning rewards at every step and receiving personalized offers that bridge the digital and physical worlds.

UGC management platform lets you collect customer photos and videos from both online orders and in-store visits. These real experiences strengthen trust for BOPIS shoppers and help marketplace buyers feel more confident.

our product sampling solution connects online discovery with in-store trials. Customers who request samples online can pick them up in-store and earn loyalty points, creating a natural path from interest to full purchase across channels.

Gift card rewards API supports one reward system that works for online carts and in-store redemptions. Omnichannel retailers use this to reward returns, BOPIS orders, and franchise purchases with a single flexible tool.

Supplier rebates are automatically tracked and credited no matter the purchase channel. NextBee's retail marketing platform simplifies rebate management for franchise partners and ensures consistent value reaches customers online or in-store.

Our retail promotions solution lets you launch offers that customers can start online and finish in-store. This unified approach makes campaigns more effective and gives shoppers a consistent experience across every channel.

Our retail marketing platform links your eCommerce store, POS systems, marketplace feeds, and returns desk. Loyalty programs and referral software operate as one system, delivering a smooth experience no matter where the customer interacts.

AI examines behavior from both online and offline channels to recommend the right offer at the right moment. Whether a customer abandons a cart online or returns an item in-store, the platform suggests the most relevant incentive.

Unified analytics show the complete customer path across web, app, stores, and marketplaces. You can clearly see how loyalty programs influence BOPIS conversion, returns recovery, and overall lifetime value.
Integrations

Pre-Built Integrations for Omnichannel Retailers

Connect our retail marketing platform with Shopify, BigCommerce, Square, Lightspeed, Klaviyo, Yotpo and more so you can launch loyalty programs, referral programs and UGC campaigns that work seamlessly online and in-store.

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